Food and Emergency Needs

If you are struggling with basic necessities such as food, visit AUSA Reception to pick up a food parcel. All students are entitled to pick up three parcels a semester from Reception at AUSA House, 4 Alfred St. If you need help with necessities beyond food parcels, contact the Welfare Officer at welfare@ausa.org.nz, as we may be able to help further. More information about where to turn can be found here.

Hardship Grants

If your situation is urgent, short-term, threatens your study at university, and cannot be alleviated by any of our other services, AUSA administers Hardship Grants of up to $250. If our criteria are met, Hardship Grants can be used for assistance with food, travel, accommodation or medical issues. For details about eligibility and to download our application form, visit here.

AUSA and UBS Textbook Grants

At the beginning of Semester One and Semester Two, AUSA in conjunction with UBS offers $2,500 worth of textbook grants to students who have persevered with study despite suffering financial or personal hardship. Applications are open for the week prior to semester and during the first week of semester. To apply, visit our application page.

Students for Students

Each year AUSA helps hundreds of students who find themselves in emergency situations with food parcels and grants. We can only keep helping students with your support. Please visit here to make a donation to AUSA Welfare. $1 a week makes a huge difference to our services, and to the lives of students who deserve support.

Help with Financial Emergencies from Studylink

Help is also available from other organisations, such as Studylink. We know how difficult it can be to decipher how Studylink works, so visit this page for a quick guide about what Studylink might be able to do for you in an emergency situation.


Being a student is tough. Being careful with your budgeting can make it a little bit easier. For tips on budgeting and funds, see here.

Support for students experiencing family violence

If you’re affected by family violence by someone such as a partner, family member or flatmate, we can help. Contact the Student Advice Hub; the Welfare Officer at welfare@ausa.org.nz; the Women’s Rights Officers at wro@ausa.org.nz; or the Queer Rights Officer at qro@ausa.org.nz for more information about your options.

Our University can also provide formal support, including compassionate consideration and campus personal safety planning, for anyone on our campuses experiencing family violence. Check out the University’s Family Violence Project page.


Have any questions? The AUSA Welfare Officer will be happy to help, or pop into AUSA House Reception with your questions.

Welfare Officer

G11 Old Choral Hall


09 923 7377